Privacy Policy

Effective Date: [01st October, 2024]

Welcome to Emerald Star. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. By using our website, you agree to the practices described in this policy.

1. Information We Collect

1.1 Personal Information When you make a purchase, create an account, or contact us, we collect personal information such as:

  • Name
  • Email address
  • Phone number
  • Shipping and billing addresses
  • Payment information

1.2 Non-Personal Information We also collect non-personal information about your visit to our website, including:

Referring website

IP address

Browser type

Device information

Pages visited

Time and date of visits

2. How We Use Your Information

2.1 Order Processing We use your personal information to process and fulfill your orders, including managing payment transactions and delivering your purchases.

2.2 Communication We may use your contact details to send you order confirmations, updates, and promotional offers. You can opt out of receiving promotional emails at any time by following the unsubscribe link in the emails.

2.3 Customer Service We use your information to respond to your inquiries, provide support, and address any issues related to your orders or account.

2.4 Improving Our Services We analyze non-personal information to understand how our website is used and to improve our services, products, and user experience.

3. How We Protect Your Information

3.1 Security Measures We implement appropriate technical and organizational measures to safeguard your personal information against unauthorized access, loss, or alteration. This includes using secure servers, encryption, and access controls.

3.2 Payment Information Payment transactions are processed through secure, PCI-compliant payment gateways. We do not store your credit card information.

4. Sharing Your Information

4.1 Service Providers We may share your information with third-party service providers who assist us in operating our website, processing payments, or fulfilling orders. These providers are bound by confidentiality agreements and are only permitted to use your information for the purposes we specify.

4.2 Legal Requirements We may disclose your information if required to do so by law, or in response to a valid request from law enforcement or other government authorities.

4.3 Business Transfers In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity as part of the transaction.

5. Cookies and Tracking Technologies

5.1 Cookies We use cookies and similar tracking technologies to enhance your browsing experience and collect data on website usage. Cookies are small files stored on your device that help us remember your preferences and improve our services.

5.2 Managing Cookies You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of our website.

6. Your Rights

6.1 Access and Correction You have the right to access and update your personal information. You can do this by logging into your account or contacting us directly.

6.2 Opt-Out You can opt out of receiving promotional communications from us by following the unsubscribe instructions in the emails or by contacting us.

6.3 Deletion You may request the deletion of your personal information by contacting us. We will comply with your request, subject to legal or contractual obligations.

7. Children’s Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Emerald Star
Email: [[email protected]]
Phone: [+959 111 222 333]
Address: [Yangon, Myanmar]